Stocks
Salesforce Dreamforce Outage Highlights Reliability Concerns for Enterprise Clients
Salesforce suffered a major global outage on September 16, leaving hundreds of customers facing severe delays and errors while trying to access its services.
The disruption occurred at around 8:30 a.m. UTC and affected several markets including the US, UK, Germany, France, India, and Japan.
Salesforce initially considered restarting systems but ultimately identified increased load on an internal login service as the root cause of the problem.
The company successfully validated a fix on a test instance by 10:56 a.m. UTC and began rolling it out across affected systems, classifying the incident as a major disruption.