Salesforce Unveils Trusted Enterprise AI Harness
Salesforce has introduced the Trusted Enterprise AI Harness, a new architecture that enables AI to understand the customer and business, and act accordingly.
The Agentic Enterprise is changing how work gets done, with agents taking on more complex tasks. However, this creates challenges in giving agents what they need to do their jobs reliably, securely, and at scale.
Salesforce's Enterprise AI Harness brings together six trusted capabilities - Trusted Context, Trusted Agency, Trusted Action, Trusted Governance, Trusted Security, and Trusted Models - delivered through a common, composable architecture. This gives AI the ability to understand the business, reason and plan, take action, and operate within enterprise controls.
The new AI Control Plane provides a consistent way for businesses to see, manage, and control agents and AI across the organization.