Salesforce Unveils Vision for Future of Work: Humans and AI Collaborate Side-by-Side
Salesforce's Dreamforce event showcased the company's vision for the future of work, where humans and AI collaborate side-by-side on a single trusted foundation. For IT leaders and developers, the key takeaway was that AI will be an integral part of business operations.
The company announced several innovative features to support this vision, including AIforce, which allows human employees and AI agents to work together using the same data, logic, and governance. This is made possible by Salesforce's Headless Toolkit, which enables capabilities to be accessed via API, MCP, or CLI.
Built on top of AIforce is Builder Central (Beta), a platform that accelerates the development of custom apps and AI agents while ensuring enterprise-grade security. This eliminates the need for teams to trade off speed for security by using generic tools lacking business context.