Salesforce's AI Ambitions Gain Momentum with Evercore Backing

Salesforce's (CRM) efforts in agentic artificial intelligence are showing promise, according to Evercore ISI. The firm notes that Salesforce is 'headed in the right direction' when it comes to AI adoption, particularly with its Agentforce product. As a follow-up to their previous partner survey, Evercore wanted to highlight Salesforce's latest Agentic Enterprise Pro offerings. These new features aim to expand use cases and deploy more AI agents for customers.

Evercore's analysis suggests that Salesforce is making progress in the AI space, with growing adoption of Agentforce among its customer base. This bodes well for the company's future prospects in this area. However, no specific targets or predictions were mentioned by Evercore regarding Salesforce's potential growth or market share gains.