Siemens and Salesforce Unleash Industrial AI Revolution with Agentforce Partnership

Siemens and Salesforce have strengthened their partnership to revolutionize industrial sales and service with AI. The companies are combining Siemens' Teamcenter with Agentforce, which brings engineering-grade answers directly into sales, service, and customer workflows.

Siemens had previously deployed Agentforce, an AI-powered agent that qualifies inbound leads for 18,000 sellers, converting unqualified interest into productive sales conversations at scale. The company received over 2,500 unqualified leads per month and was unable to determine which ones were worth sellers' time; Agentforce helped turn these leads into opportunities.

The partnership aims to create an agentic enterprise at industrial scale, connecting engineering, operations, and business through AI. By embedding digital twins in commercial workflows, service technicians and sales representatives can access virtual engineers, streamlining processes from weeks to hours.