ChargeOn Unveils Conversational Payment Solution for Businesses

ChargeOn has announced new capabilities to its Salesforce payment processing and orchestration platform. The enhancements allow users to manage payment collections, authorizations, and refunds through conversational interactions with Agentforce.

The platform's agent actions enable customers to collect instant, scheduled, and recurring payments using prompts. They can also capture and release funds when needed, refund transactions fully or partially, and view past transactions and saved payment methods.

According to Vishwajeet Srivastava, CTO & Co-founder of Cyntexa, 'With ChargeOn's agent actions, we are not adding AI to payments, we are making sure every transaction that moves is still fully in the customer's control. Speed matters, but trust matters more, and that's why every transaction pauses for a human 'yes' before it happens.'

ChargeOn is available on Salesforce's AgentExchange, and customers can experience its capabilities firsthand at Dreamforce this year.