Dreamforce 2026: Insurance Leaders Flock to San Francisco for AI Insights

Dreamforce is back in San Francisco from September 15-17, and streaming for free on Salesforce+. This year's event is a must-attend for insurance leaders who want to see how AI can help their business thrive. With three days of keynotes, breakouts, roundtables, and hands-on sessions, attendees will get a firsthand look at how peers are using AI to drive growth, improve agent productivity, and enhance service.

The Financial Services Keynote, 'Your Pilot-to-Profit Playbook,' sets the stage for the rest of the event. It explores why some companies succeed with AI while others struggle, providing valuable insights for leaders who want to get it right.

One of the key themes at Dreamforce is the importance of a solid data foundation for AI success. Agentic Insurance: Data, Scale, and Growth shows how leading insurance firms have unlocked productivity, policyholder retention, and scale without replacing their existing systems. This session is a must-attend for anyone who wants to use AI with what they already have.

Another key area of focus is reclaiming hours for distribution teams. Agentic AI is Rewiring Insurance Distribution shows how Agentforce can help, using AI battle plans, automated follow-ups, and voice-to-insight workflows that put field teams back in front of customers.