Google LLC has successfully dismissed most claims in a proposed class action lawsuit that accused the company of illegally recording customer calls to Home Depot USA Inc. The ruling came from Judge Rita Lin of the US District Court for the Northern District of California on October 23, 2026.
The plaintiffs alleged that Google eavesdropped on customer-support calls without proper consent, violating the California Invasion of Privacy Act. However, Judge Lin determined that the three named plaintiffs whose claims were not subject to arbitration failed to prove that Google intended to record their calls without consent.
The case now shifts focus to the remaining claims, which have been referred to an arbitrator. The decision highlights the legal complexities surrounding AI-recorded customer interactions and the requirements for eavesdropping liability under California law.