Hims & Hers Health Fined by Visa Over Credit Card Disputes

Hims & Hers Health Inc., a provider of telehealth services, is facing penalties from Visa due to an increase in credit card disputes. According to reports, Visa will assess close to $75,000 in penalties on Hims & Hers Health in September. This comes after the company was put into Visa's Acquirer Monitoring Program following a rise in complaints related to credit card disputes.

The company has faced thousands of complaints from customers regarding disputed charges on their credit cards. As a result, Visa will assess the penalties as part of its monitoring program aimed at reducing errors and ensuring compliance with industry standards.

Hims & Hers Health's inclusion in the Acquirer Monitoring Program is not uncommon for companies that experience a significant increase in disputes. However, the exact reason behind the complaints is not disclosed in the report.