NYC's Delivery Protection Act Could Reshape Last-Mile Delivery Operations

NYC's Delivery Protection Act has sparked controversy between Mayor Zohran Mamdani and Amazon. The bill, which aims to regulate last-mile delivery operations in New York City, would require companies like Amazon to directly employ workers who perform core services, rather than relying on subcontractors.

The current system allows Amazon to control the hours, hiring practices, routes, uniforms, vehicles, and quotas of its Delivery Service Partners (DSPs), while the workers themselves are not Amazon employees. The bill would change this by requiring facility operators to directly employ any workers who perform core services.

Amazon has spent over $5 million on a campaign opposing the legislation, highlighting the serious stakes in this debate. If enacted, the bill could reshape last-mile delivery operations and broader gig-worker policies across the country.