PerfectVision Tunes Up AI Roadmap After Dreamforce 2026

Dwight Coates, Chief Information Officer of PerfectVision, returned from Dreamforce 2026 with a new focus on turning emerging AI capabilities into measurable business value.

Coates participated in Salesforce's Executive Summit, where he joined C-suite leaders for discussions and dinners centered on practical use cases, challenges of enterprise adoption, and opportunities ahead.

The conversations reinforced Coates' priority to connect technology investment to better customer experiences, more efficient operations, and new sources of revenue.

AI has moved beyond the question of what is possible, according to Coates. The leadership challenge now is to decide where it creates value, put the right controls around it, and give teams the tools to make it real.