Salesforce Unlocks Enterprise Capabilities with Expanded Headless 360 Platform

Salesforce has expanded its Headless 360 platform, enabling organizations to transform enterprise applications into reusable business capabilities that can be securely accessed by AI agents.

This advancement supports businesses as they move towards an AI-powered future where intelligent agents work alongside employees to improve productivity and decision-making.

Headless 360 enables authorized AI agents to discover, understand, and act across Salesforce capabilities while maintaining existing identity controls, permissions, workflows, and governance frameworks.

The expanded platform introduces new Model Context Protocol (MCP) servers, Data 360 capabilities, Slack integrations, developer tools, reusable Skills, and headless experiences across Salesforce solutions.