Salesforce Wins Class Certification Fight in US Privacy Lawsuit

A US federal judge has denied class certification in a privacy lawsuit against Salesforce. The proposed class representative, who was involved in an intercepted Rite Aid chat about COVID test availability, lacked standing because the conversation did not reveal sensitive medical information.

The ruling, issued on September 4, 2026, states that the plaintiff's alleged injury did not amount to a concrete privacy harm. This decision effectively ends the potential for a class-action lawsuit against Salesforce over this specific incident.