Google Pixel Owners Stranded by Faulty September Update Lock Screen
A growing number of Google Pixel owners have reported being locked out of their phones after installing the September 2026 update. The issue appears to be related to the lock screen, with some users experiencing problems when attempting to enter their PIN or pattern.
Users of various Pixel models, including the Pixel 10 Pro XL, Pixel 8a, and Pixel 8 Pro, have reported that their phones are unable to register valid entries. Some have noted that their pattern resets after connecting just two dots, while others report that their phone reads the first digit of a PIN as a complete entry.
The problem is not unique to any one model or update version, suggesting that it may be related to software shared across devices rather than a hardware issue. A Pixel 10 Pro XL owner attempted various troubleshooting steps, including restarting their phone, entering Safe Mode, and reinstalling the same Android build, but was ultimately forced to perform a factory reset.
The potential consequences of being locked out of one's phone are significant, as users may lose access to important data stored on their device. For those affected, it is recommended that they avoid performing a factory reset until they have checked for backups or contacted Google Pixel Support for assistance.