IBM's Apptio Aims to Close Gap Between AI Spend and Business Results

IBM has introduced Apptio AI Value & ROI, a new tool aimed at bridging the gap between AI investment and business results. The platform provides technology and finance executives with a single view of AI spending, including token costs, and its connection to measurable business outcomes.

The launch addresses a growing concern among enterprises, as Gartner estimates that 84% of finance leaders have not been able to measure the ROI of AI initiatives. Among those who tried to measure ROI, roughly two in five succeeded in quantifying returns.

Apptio AI Value & ROI centralizes AI initiatives and tracks metrics across revenue, cost, speed, productivity, and risk. It connects AI investments to measurable business outcomes, helping enterprises measure the business value of each AI initiative.