Uber Boosts Sales Efficiency with Salesforce's Agentforce Solutions

Uber, the largest mobility and delivery platform in the world, has seen significant improvements in its sales processes thanks to Salesforce's Agentforce solutions.

The company handles a large volume of Uber for Business (U4B) leads and requests for proposals (RFPs), which their sales teams must navigate efficiently. With Agentforce, Uber was able to engage nearly every U4B lead with personalized outreach, resulting in a 60% boost in email conversion rates.

The solutions also streamlined the processing of advertising RFPs, transforming lengthy documents into media plans in minutes and cutting time by an estimated 83%. This acceleration of sales cycles has helped teams focus on high-value opportunities that increase revenue.